CDPAP

Consumer Directed Personal Assistance Program/Service (CDPAP/CDPAS)

Hamaspik Homecare & PPL: Strengthening CDPAP for You

Hamaspik Homecare is excited to be an approved facilitator for the Consumer Directed Personal Assistance Program (CDPAP).

We have partnered with the new statewide fiscal intermediary, Public Partnerships LLC (PPL), to make sure you continue receiving the best care from your trusted personal assistants.

Hamaspik Homecare remains dedicated to providing legendary support and extraordinary care to your and your loved ones.

To view PPL's dedicated FAQ section, click here.

For EVV information, click here.

For a blank PPL Timesheet, click here.

For PPL Timesheet Instructions, click here.

For Time4Care troubleshooting, click here.

What This Means for You

All Consumers and Personal Assistants must be registered with PPL in order to receive CDPAP services.



There has been an extension for registration! Consumers now have until May 15, 2025 to register while PAs now have until June 6, 2025 to register with PPL.

For more information on this transition to PPL, click here.

To view PPL's dedicated FAQ section, click here.

Transition and Registration Information

All Consumers and Personal Assistants must be registered with PPL in order to receive CDPAP services. Registration can be done online via PPL’s system, PPL@Home

If you would like to receive registration assistance over the phone, kindly complete the contact form on this page. Our dedicated PPL Team will be reaching out to you to start the transition process.

For video Consumer registration instructions, click here.
For written Personal Assistant registration instructions, click here.
For video Personal Assistant registration, click here.
To view PPL’s payroll calendar, click here .
For EVV information, click here.

EVV and Payroll

Starting April 1, 2025, all PAs must use PPL’s new phone system Time4Care to accurately log their hours worked.

There are two EVV options for consumers and PAs:

Option 1: Mobile App


Download the Time4Care mobile application on your smartphone. The consumer and PA can each download the app separately on their phones, or the consumer can use the PA’s phone to review and approve shifts. If you have an Android device, use this link to download from Google Play:
Link for Android phone: Click Here
Link for iPhone: Click Here

Option 2: Using a Telephony


Use a landline or consumer’s cell phone to call in and out through the EVV phone line at 833-278-3959 and follow the steps below:
1. Select Option 1 to indicate that you are the caregiver
2. Enter your eight-digit date of birth
3. Enter the last four digits of your Social Security Number
4. Select your consumer from the automated list
5. Follow the prompts to clock in or out

Consumer approval of PA hours worked
In order for PAs worked hours to be processed, the consumer or DR must approve all hours worked each week by Sunday 11:59 PM for it to be processed in PPL’s weekly payroll. There are 3 ways for consumers/DRs to view and approve hours worked: Time4Care, PPL@Home or via Telephony

Timesheets
There are 3 ways for PAs to log missed time: Time4Care, PPL@Home, or via paper timesheet.
Logging missed time via the Time4Care app
To log time in Time4Care for hours that you were not able to use the app, i.e. Sabbath, please log into Time4Care and tap add past shift from the dashboard.

Logging missed time via Telephony
To log missed time via phone, please dial 833-278-3959 and follow the prompts for logging missed time

Logging missed time via PPL@Home
To log missed time via PPL@Home , log in with your username and password and navigate to the timesheet tab.

PAs who are unable to log missed time via Time4Care, Telephony or PPL@Home, may submit missed time via paper timesheets.
All Timesheets must be submitted along with a timesheet exception form. To access a timesheet exception form, please click here
To access PPL’s timesheet, please click here
To access PPL’s timesheet exception form, please click here

Completed timesheets must be submitted to PPL via one of the 3 options below:
• Fax: 1-844-244-4384
• Email: NYCDPAP_TS@pplfirst.com
• Mail: Public Partnerships LLC, P.O. Box 310, Binghamton, NY 13902

In order for PAs worked hours to be processed, the consumer or DR must approve all hours worked each week by Sunday 11:59 PM for it to be processed in PPL’s weekly payroll. There are 3 ways for consumers/DRs to view and approve hours worked: Time4Care, PPL@Home or via TelephonyAll time entries, including paper timesheets, are due for submission to PPL on each Saturday at 11:59 p.m. ET. Please only submit one timesheet to avoid processing delays. Paper timesheets must be submitted using PPL’s official timesheet for New York CDPAP. Timesheets from other sources or programs will not be accepted.

No Smartphone, Tablet, or Internet?


Medicaid members may qualify for a free smartphone through a federal program. Consumers can apply for this benefit at www.lifelinesupport.org.



Resources, Assistance & Frequently Asked Questions

For written Consumer registration instructions, click here.
For video Consumer registration instructions, click here.
For written Personal Assistant registration instructions, click here.
For video Personal Assistant registration, click here.
For EVV information, click here.


For a blank PPL Timesheet, click here.


For PPL Timesheet Instructions, click here.


For Time4Care troubleshooting, click here.
To view PPL's dedicated FAQ section, click here.
To view PPL’s payroll calendar, click here .



Staying Connected

We are proud to be working with PPL to provide you with the best possible care and support. Please feel free to reach out to us at 855-426-2774 with any questions.

You can also find more information about PPL and CDPAP at PPL's website, pplfirst.com/cdpap or contact PPL via phone at 1-833-247-5346.