CDPAP

Consumer Directed Personal Assistance Program/Service (CDPAP/CDPAS)

Hamaspik Homecare & PPL: Strengthening CDPAP for You

Hamaspik Homecare is excited to be an approved facilitator for the Consumer Directed Personal Assistance Program (CDPAP).

We have partnered with the new statewide fiscal intermediary, Public Partnerships LLC (PPL), to make sure you continue receiving the best care from your trusted personal assistants.

Hamaspik Homecare remains dedicated to providing legendary support and extraordinary care to your and your loved ones.

To view PPL's dedicated FAQ section, click here.

For EVV information, click here.

For a blank PPL Timesheet, click here.

For PPL Timesheet Instructions, click here.

For Time4Care troubleshooting, click here.

What This Means for You

All Consumers and Personal Assistants must be registered with PPL in order to receive CDPAP services.



There has been an extension for registration! Consumers now have until May 15, 2025 to register while PAs now have until June 6, 2025 to register with PPL.

For more information on this transition to PPL, click here.

To view PPL's dedicated FAQ section, click here.

Transition and Registration Information

All Consumers and Personal Assistants must be registered with PPL in order to receive CDPAP services. Registration can be done online via PPL’s system, PPL@Home

If you would like to receive registration assistance over the phone, kindly complete the contact form on this page. Our dedicated PPL Team will be reaching out to you to start the transition process.

For video Consumer registration instructions, click here.
For written Personal Assistant registration instructions, click here.
For video Personal Assistant registration, click here.
To view PPL’s payroll calendar, click here .
For EVV information, click here.

EVV and Payroll

Starting April 1, 2025, all PAs must use PPL’s new phone system Time4Care to accurately log their hours worked.

There are two EVV options for consumers and PAs:

Option 1: Mobile App


Download the Time4Care mobile application on your smartphone. The consumer and PA can each download the app separately on their phones, or the consumer can use the PA’s phone to review and approve shifts. If you have an Android device, use this link to download from Google Play:
Link for Android phone: Click Here
Link for iPhone: Click Here

Option 2: Using a landline


Use a landline or consumer’s cell phone to call in and out through the EVV phone line at 833-278-3959 and follow the steps below:
1. Select Option 1 to indicate that you are the caregiver
2. Enter your eight-digit date of birth
3. Enter the last four digits of your Social Security Number
4. Select your consumer from the automated list
5. Follow the prompts to clock in or out

Timesheets
Timesheets via the Time4Care app
To log time in Time4Care for hours that you were not able to use the app, i.e. Sabbath, please follow the steps below:
1. Tap Add past shift from your dashboard
2. Select who you worked for
3. Select the service you provided
4. Enter your start time, end time and notes, if needed
5. For EVV users, please select a manual entry reason
6. Tap Submit

Paper Timesheets Requests
For a copy of PPL’s timesheet, please click here
Completed timesheets can be submitted to PPL by:
Fax: 1-844-244-4384
Email: NYCDPAP_TS@pplfirst.com
Mail: Public Partnerships LLC, P.O. Box 310, Binghamton, NY 13902


All time entries, including paper timesheets, are due for submission to PPL on each Saturday at 11:59 p.m. ET. Please only submit one timesheet to avoid processing delays. Paper timesheets must be submitted using PPL’s official timesheet for New York CDPAP. Timesheets from other sources or programs will not be accepted.


In order for PPL to accept the timesheet, please ensure that the following is completed
1. Complete all fields at the top of the timesheet.
2. Select the service type.
3. Enter the pay period start date.
4. Enter the pay period end date.
5. Chart “time-in” and “time out” using “a.m.” and “p.m.” to indicate morning or afternoon shifts
6. Use the “Total Hours” column to write your total shift hours for each day.
7. Use the “location” column to indicate where service was provided.
8. The PA must sign and date the timesheet.
9. The consumer must sign and date the timesheet.

No Smartphone, Tablet, or Internet?


Medicaid members may qualify for a free smartphone through a federal program. Consumers can apply for this benefit at www.lifelinesupport.org.



To view EVV FAQ and a step by step guide, click here


To view this information in Spanish, click here.


To view this information in Russian, click here.



Resources, Assistance & Frequently Asked Questions

For written Consumer registration instructions, click here.
For video Consumer registration instructions, click here.
For written Personal Assistant registration instructions, click here.
For video Personal Assistant registration, click here.
For EVV information, click here.


For a blank PPL Timesheet, click here.


For PPL Timesheet Instructions, click here.


For Time4Care troubleshooting, click here.
To view PPL's dedicated FAQ section, click here.
To view PPL’s payroll calendar, click here .



Staying Connected

We are proud to be working with PPL to provide you with the best possible care and support. Please feel free to reach out to us at 855-426-2774 with any questions.

You can also find more information about PPL and CDPAP at PPL's website, pplfirst.com/cdpap or contact PPL via phone at 1-833-247-5346.